Being American Means Never Having to Fret Over Your Legal Documents

TIME

Last year, when my driver’s license was set to expire, I went online to apply for a renewal but was thwarted by error messages. Exasperated at the time I had to spend entering my information and getting nowhere, I called the help hotline only to be informed, after a 20-minute holding time, that because I had gotten eyeglasses since my last license was issued, I was ineligible for online renewal and would have to go to my nearest Department of Motor Vehicles office.

Like all other motoring Americans, I know full well what a visit to the DMV entails. You pull a number to wait in lines to pull more numbers to wait in more lines, all the while avoiding eye contact with your fellow motorists. To kill time, you might scrutinize the portrait of the governor on the wall, looking benignly down at you. As a student, I suppose…

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